Terms & Conditions
Customer Care
The following Terms and Conditions of Service apply to all products and services provided by Cozy Creative.
All work is carried out by Cozy Creative on the understanding that the client has agreed to Cozy Creative’s terms and conditions.
Copyright is retained by Cozy Creative on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of design is presented, only one solution is deemed to be given by Cozy Creative as fulfilling the contract. All other designs remain the property of Cozy Creative, unless agreed in writing that this arrangement has been changed.
Project Acceptance
At the time of proposal, Cozy Creative will provide the customer with a written estimate or quotation. The Terms and Conditions can be read on Cozy Creative’ website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Cozy Creative. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept Cozy Creative’ terms and conditions. No work on a project will commence until either document has been received by Cozy Creative.
Design Charges
Charges for design services to be provided by Cozy Creative, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until Cozy Creative has received this amount. Complimentary artwork is limited to a set number of given revisions. Cozy Creative has the right to refuse additional artwork/revisions.
Payment Methods
- Credit / Debit Cards
- Paypal
- CashApp / Venmo